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Service Desk provides minimal technical support or maintenance for desktops or laptops beyond five years old. Hardware Lifecycle, Decommissioning, and DisposalĪ consistent and predictable lifecycle helps OTIS and the District plan for procurement and deployment of new devices. Printers (non-copier): 3-5 years depending on usage frequency.Copier fleet – every five (5) years and is not covered as part of this policy.Miscellaneous category (includes printers, cables, network equipment, etc.) – once a year. ![]()
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